Fundamentals of 24×7 Digital Worker Management
Aggregation
Radium AI collects bot-run details from multiple RPA instances and brings them to its central repository for classification. It integrates with all the leading RPA platforms like UiPath, Automation Anywhere (AA), and Blue Prism (BP). Data collected from various data sources enables Radium AI to provide powerful analytics about bot operations.
Integrates with ITSM systems like ServiceNow to auto-generate tickets for all failures, minimizing the need for 24×7 eyes on the glass.
Classification
Powerful ML Engine analyzes the bot errors, identifies the root cause, and answers the two fundamental questions of incident management:
- Who should be resolving this problem?
- What should be the action taken?
Real-time assignment of the appropriate resolver group and recommended action drastically reduces the turnaround time and effort that goes into digital worker support.
Automated Issue Resolution
Accurate detections & precise classifications lead to optimal automated solutions. Radium AI not only recommends resolutions to the errors but also has an in-built action library that takes corrective actions.
Our robust workflow engine allows you to define ‘custom auto actions’ that can be activated against bot failures.
Your RPA Initiative doesn’t
end with bot deployment.
We know how lack of bot management can impact your business.
Scale your automation journey while we support your digital workers.